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We love our customers, and our trial users too! If you’re having trouble following our tutorials, or our instructions just aren’t making any sense, please let us know. We want you to start enjoying the many benefits of PhonePad as soon as possible so contact us so we can help you. Send an email to and we will respond within 24 hours, but often much sooner. All support requests are automatically tracked by our help desk system so you can be assured we will be notified about your issue and will respond quickly. You’ll also be given a request id so you can check the status of your request at any time. Don’t forget to check our online Knowledge Base as well because it may just have the answer you’re looking for.